Refund policy
RETURN & REFUND POLICY
At WILD0007, we are committed to providing quality products and a smooth shopping experience. If you receive a wrong, damaged, defective, or eligible product, we are here to help.
1. RETURN & EXCHANGE WINDOW
You may request a return or exchange within 7 days from the date of delivery.
To be eligible, the product must be:
• Unworn and unused
• Unwashed
• Free from stains, damage, perfume, or alterations
• Returned with original tags, packaging, and accessories, if applicable
• In the same condition in which it was received
2. WRONG OR DAMAGED PRODUCT
If you receive a wrong, damaged, defective, or materially different product from what you ordered, please contact us within 48 hours of delivery.
Please provide:
• Order number
• Clear photographs of the product
• Clear photographs of the packaging
• A short video, if requested
After verification, we may provide a replacement, exchange, or refund as applicable.
3. SIZE OR FIT ISSUE
If the size does not fit, an exchange may be requested within 7 days of delivery, subject to product availability and the eligibility conditions mentioned above.
Customers are responsible for selecting the correct size by checking the size chart provided on the product page.
4. CHANGE OF MIND
Returns due to change of mind may be accepted only if the product is unused, unwashed, undamaged, and meets all return conditions.
Return shipping charges, where applicable, may be deducted from the refund or may be payable by the customer.
5. NON-RETURNABLE PRODUCTS
A return or exchange may not be accepted if the product has been:
• Worn or washed
• Altered or modified
• Damaged after delivery
• Returned without original tags or packaging
• Stained, soiled, or otherwise not in resalable condition
6. RETURN PROCESS
To request a return or exchange, contact WILD0007 through the contact details provided on our website.
Please include your order number, registered contact details, and the reason for the return.
Our team will review the request and provide return instructions where applicable.
Do not send a product back to us without receiving return instructions from our team.
7. REFUND PROCESS
Once the returned product is received and inspected, we will notify you whether the return has been approved or rejected.
For approved refunds, the refund will be processed to the original payment method used for the order, subject to applicable payment-provider processing times.
Any applicable shipping or other charges will be handled according to the circumstances of the return and the applicable terms of the order.
8. RETURN SHIPPING
If the return is due to a wrong, damaged, or defective product attributable to WILD0007, we will provide an appropriate resolution and may cover the applicable return shipping cost.
For eligible returns due to size, fit, or change of mind, return shipping may be the customer's responsibility.
9. ORDER CANCELLATION
Cancellation requests should be made as soon as possible after placing the order.
Once an order has been shipped or fulfilled, cancellation may no longer be possible. In such cases, the customer may use the applicable return process after delivery.
10. REFUND TIMELINE
Approved refunds will be initiated after the returned product has been received and successfully inspected. The time taken for the amount to appear in your account may vary depending on the payment method, bank, or payment service provider.
11. IMPORTANT NOTE
WILD0007 reserves the right to verify the condition and eligibility of a returned product before approving a return, exchange, or refund.
Nothing in this policy limits any rights or remedies available to consumers under applicable Indian law.
For return, exchange, or refund assistance, please contact WILD0007 through the contact information available on our website.
Last Updated: 09 August 2026